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DREKAR

Aircraft & Aviation Detailing CRM

Aircraft Detailing CRM Built for Aviation Businesses

DREKAR CRM is software for aircraft detailing and aviation detailing companies. Every customer, quote, job and invoice is tied to the aircraft you are working on — by tail number — so your team quotes a Citation differently from a Cirrus without rebuilding a spreadsheet each time.

DREKAR CRM is a software product built by DREKAR CRM LLC, a software engineering company. DREKAR does not perform aircraft detailing services.

Built around the aircraft, not a generic contact list

General CRMs store a name and a phone number. Aviation detailing work depends on the airframe: an exterior wash, brightwork polish or ceramic coating on a light single is a different job from the same service on a midsize jet. DREKAR CRM keeps the aircraft — tail number, make and model — at the center of every quote, job and invoice, so service history follows the aircraft.

Aircraft-specific service catalog and pricing

Start from a service catalog organized by aircraft, with suggested prices you can edit to match your market, labor rate and products. Quotes can include several aircraft for the same customer; the number of aircraft per quote depends on your plan.

Calendar, work orders and crew tools

Approved work lands on the Operations Calendar with estimated labor hours. Owners can switch into Worker Mode on the same login, and on Squadron and Enterprise you can add Admin and Worker team members and assign jobs to them.

Customer portal and Public Service Portal

Aircraft owners can review quotes, documents and service history in a customer portal. Squadron includes a Public Service Portal with one booking location; Enterprise supports up to four locations, each with its own hours, services and booking settings.

What needs setup on your side

Online card payments require connecting your own Stripe account. Google Calendar sync requires connecting your Google account and is one-way from DREKAR to Google. Your prices, taxes and service list are yours to review before sending quotes.

  1. Step 1

    Customer inquiry

    Add the customer in the CRM, or — on Squadron and Enterprise — let them request service through your Public Service Portal booking page.

  2. Step 2

    Aircraft selection

    Attach one or more aircraft to the customer by tail number and make/model. A customer can own several aircraft.

  3. Step 3

    Quote

    Pick services from an aircraft-specific catalog. Suggested prices fill in by aircraft and stay editable for your shop.

  4. Step 4

    Approval

    Send the quote by email. The customer reviews, signs and approves it from a secure link without creating an account.

  5. Step 5

    Scheduled work

    Place the approved job on the Operations Calendar with estimated labor hours. Optionally mirror it one-way to Google Calendar.

  6. Step 6

    Work order

    The job becomes a work order your crew opens on a phone to see the aircraft, services and notes.

  7. Step 7

    Invoice

    Convert the approved quote into an invoice, or create a standalone invoice.

  8. Step 8

    Payment

    Customers pay online through your own connected Stripe account. Connecting Stripe is a one-time setup step.

Questions & answers

What is an aircraft detailing CRM?+

Customer and job management software built for aircraft detailing companies. DREKAR CRM organizes customers, aircraft (by tail number), quotes, scheduling, work orders, invoices and payments in one place.

Is this the same as aviation detailing software?+

Yes. Whether you call it aircraft detailing software or aviation detailing software, DREKAR CRM covers the same workflow: inquiry, quote, approval, scheduling, work order, invoice and payment.

Can I manage multiple aircraft per customer?+

Yes. A customer can have several aircraft, each with its own records. How many aircraft you can include on a single quote depends on your plan.

Can customers book online?+

Yes, on Squadron and Enterprise. Squadron includes one Public Service Portal location; Enterprise supports up to four. Professional does not include the Public Service Portal.

How do customers pay?+

Through your own connected Stripe account. Payments go to your business; you connect Stripe once during setup.

Does it sync with Google Calendar?+

Yes. After you connect your Google account, scheduled jobs are mirrored one-way from DREKAR CRM to Google Calendar.

See DREKAR in action

See DREKAR CRM in action.

Tell us how your business works. We’ll walk through the details together.